Last updated: 25 September 2026
This Privacy Policy explains how personal data is processed through the website mysweethomeinthedolomites.com (the “Website”) and in connection with stays at the “My Sweet Home in the Dolomites” holiday apartments, in accordance with Regulation (EU) 2016/679 (“GDPR”) and Italian Legislative Decree 196/2003.
1. Data Controller and Data Processor
The Data Controller is the Property Owner of the “My Sweet Home in the Dolomites” holiday apartments, Val di Fiemme (Trentino, Italy), who can be contacted at mysweethomeinthedolomites@gmail.com.
DEL.BA. S.A.S. acts as External Data Processor on behalf of the Property Owner for the collection of guest data and identity documents.
2. Data processed
- Browsing data: the IT systems running the Website collect, during normal operation, some data whose transmission is implicit in the use of internet protocols (e.g. IP address, browser type, date and time of the request). This data is used only to ensure the operation and security of the Website.
- Data provided voluntarily: when you contact us by email, phone or WhatsApp, we process the data you provide (e.g. name, email address, phone number, content of the message) in order to reply to you.
- Booking and guest data: to manage your booking and stay we process your personal and contact details. Online bookings are handled through the WuBook booking engine, which applies its own privacy policy.
- Identity documents: see section 3.
- Cookies: see our Cookie Policy.
3. Guest data and identity documents
The personal data and identification documents requested from guests are collected by DEL.BA. S.A.S, which acts as External Data Processor on behalf of the Property Owner (Data Controller). The data will be processed exclusively for mandatory legal obligations: transmission within 24 hours of arrival to the competent Police Headquarters via the Alloggiati Web portal (Art. 109 TULPS), communication of statistical flows to the Autonomous Province of Trento (DTU/ISPAT c61 system), and management of the municipal tourist tax. The data will not be disclosed to third parties and will be retained only for the periods required by current legislation.
4. Purposes and legal basis
| Purpose | Legal basis |
|---|---|
| Replying to enquiries and requests for information | Pre-contractual measures taken at your request (Art. 6(1)(b) GDPR) |
| Managing bookings and stays | Performance of a contract (Art. 6(1)(b) GDPR) |
| Police reporting, statistical reporting, tourist tax, tax and accounting obligations | Legal obligation (Art. 6(1)(c) GDPR) |
| Operation and security of the Website, protection against abuse | Legitimate interest of the Controller (Art. 6(1)(f) GDPR) |
Providing data for the purposes linked to bookings and legal obligations is necessary: without it, it is not possible to confirm the booking or accommodate the guest.
5. Recipients
Data may be processed by: DEL.BA. S.A.S. (External Data Processor); the Website hosting and technical service providers; the booking engine provider (WuBook); the public authorities entitled to receive them by law (Police Headquarters, Autonomous Province of Trento, Municipality). The Website also uses third-party technical services described in the Cookie Policy (Google Fonts, Elementor, iubenda). Data is not disseminated and is not sold.
6. Transfers outside the EU
Some technical service providers (e.g. Google) may process data outside the European Union. In such cases, transfers take place on the basis of an adequacy decision (e.g. EU-U.S. Data Privacy Framework) or the Standard Contractual Clauses approved by the European Commission.
7. Retention
Enquiry data is kept for the time needed to reply and handle the request; booking data for the duration of the contractual relationship and afterwards for the periods required by tax and accounting law (up to 10 years); guest and identity document data only for the periods required by applicable law; browsing data for a short period, except when needed to investigate abuse.
8. Your rights
You may at any time exercise the rights provided by Articles 15-22 GDPR: access, rectification, erasure, restriction of processing, data portability and objection, by writing to mysweethomeinthedolomites@gmail.com. You also have the right to lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) or with the supervisory authority of your country.
U.S. residents can also read our Notice at Collection. You can manage your cookie choices at any time via Your privacy choices.
9. Changes
This Privacy Policy may be updated. The date of the latest update is shown at the top of this page.